Operations Management is an integral process within an organisation that is concerned with the management of all operations related to the production, designing, monitoring, controlling and improvement of goods and services. On the other hand, strategic operations management relates to targeted management of all operations such that it enhances the quality of products and services. Operations Management is a vital part of any organisation, whether manufacturing goods or services in the private, public or voluntary sectors.
Strategic Operations Management course explores the primary functions and objectives of operations management, along with the contribution operations management personnel make to wider business performance.
By attending this course, you will explore the key issues such as supply chain management, process management, quality management, risk management, inventory management and procurement.
Upon completion of this Strategic Operations Management course, you will be able to understand:
Various types of process, and how these ‘building blocks’ of operations are designed.
How different ways of arranging physical facilities affect the nature of flow through the operation.
How the effectiveness of operations is influenced by the fast-moving development in process technology.
The elements of human resource management that are traditionally seen as being directly within the sphere of operations management.
How operations organise the delivering of their products and services on an ongoing basis so that customers’ demands are satisfied.
How operations need to decide how to vary their capacity (if at all) as demand for their products and services fluctuates.
How operations relate to each other in the context of a wider network of suppliers and customers, and how these relationships can be managed.
How transformed resources accumulate as inventories as they flow through processes, operations or supply networks.
How systems are needed to manage the very large amounts of information required to plan and control operations, and how enterprise resource planning (ERP) is used to do this.
Materials requirements planning (MRP) as an approach to calculating how many parts or materials of particular types are required and what times they are required.
Strategic Operations Management training course ideal for:
Chief operations officers
Operations directors and managers
Heads of departments
Senior operations executives, officers and staff
Those who wish to learn how to design an operation’s resources and processes.
Those who wish to learn how to plan and control the delivery of the operations process.