High-quality products and services help businesses establish themselves as frontrunners within their industries. Quality assurance and management professionals play a vital role within organizations in applying principles of product, service quality, and control.
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) leads and champions process improvement initiatives—that can have a regional or global focus—in various service and industrial settings.
A CMQ/OE course facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
At the end of the Certified Manager of Quality/Organizational Excellence (CMQ/OE) preparation course, you will get:
- Comprehend the Body of Knowledge in preparation for the ASQ Certified Manager of Quality/Organizational Excellence examination.
- Define and describe the leadership's role, including organizational structure, leadership challenges, teams and team processes to lead an organization.
- Prepare and deploy a strategic plan considering various environmental factors.
- Understand the influence of various management elements and methods on organizational excellence.
- Apply various quality management tools for problem-solving, process management and performance measurements.
- Analyze the importance of customer identification, segmentation and customer relationship management.
- Develop, evaluate and manage the supply chain.
- Create training plans and evaluate training effectiveness after deployment.
- Apply the elements of the Body of Knowledge (BOK) to further focus their preparation efforts.
- Elaborate, through discussions, the main concepts in each BOK components.
- Open their thinking approach in preparation for the ‘constructed response’ examination section.
- Practice sample tests.
Certified Manager of Quality/Organizational Excellence (CMQ/OE) preparation course is ideal for:
- Quality Auditors
- Process Engineers
- Quality Managers
- Manufacturing Professionals
- Quality Improvement Professionals
- Consultants
- Quality Assurance Professionals
- Production Staff
- Professionals who are looking to understand the CQE Body of Knowledge
- Professionals looking to take up the ASQ-CQE certification exam