EFQM: Road to Excellence
Course Info
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Course Details
Introduction
Objective
Who should attend
Organizations often know what they want to improve: better results, stronger leadership, more consistent performance, but they don’t always have a clear how. The EFQM: Road to Excellence course helps bridge that gap. It’s a practical, structured program for professionals who want to lead meaningful, measurable improvement in their organizations.
This five-day course introduces the EFQM Excellence Model as a working tool, not just a framework on paper. You’ll learn how to carry out honest self-assessments, prioritize what truly matters, and turn those insights into improvement initiatives that align with your strategic goals.
More than anything, this program is about building internal capability, giving teams the mindset, structure, and tools to embed excellence into everyday work. Whether you're aiming for formal EFQM recognition or simply want to raise your standards, this course offers a grounded, real-world approach to making excellence a habit, not a one-time project.
Course Outline
The Road Towards Excellence
- Exploring the foundational pillars of sustainable improvement:
- Economic Sustainability
- Environmental Sustainability
- Social Sustainability
- Understanding the concept of the Burning Platform in the EFQM context
- Exploring the Committed to Excellence (C2E) journey and its stages within EFQM:
- Self-Assessment
- The Site Visit
- Understanding what excellence means and its importance for organizations
- Techniques for identifying and analyzing stakeholders and their needs
