Since improving productivity is vital in today’s competitive world, a clear understanding of the term productivity is essential. Businesses have to operate in a highly competitive market place and whatever business you are in, it is imperative, especially in today’s turmoil and economic situation, that a real focus is placed on methods to deliver superior quality through a process of enhanced productivity and at the same time reduce the costs by eliminating wasteful activities and failure.

There are so many “theoretical” ways or processes that could be implemented and indeed, have in many organizations. However, these do not always work and deliver the desired outcomes. “Cost cutting” is no longer the solution to sustainable profitability, the key to success is finding creative ways to prevent wasteful activities.

This course has been designed to examine the real issues and concentrate on areas that make a dynamic impact so that productivity can be improved, quality is enhanced and there is a constant philosophy of cost reduction through efficiency and diligence.

Course Outline

5 days course

Day 1
Day 2
Day 3
Day 4
Day 5

Quality and Productivity and the Value Creation Process

Defining organisational vision and purpose
Creating and measuring value for key stakeholders
How quality and productivity drive value for customers and shareholders
Business improvement through a focus on value creation and waste reduction
They key components of a winning business model
Choosing the right tools to manage performance – balanced scorecard and dashboards
Using an effective performance management framework