The world changes and the sales environment is rapidly changing too. We need to identify, develop and deliver new methods so we are ready to face sales characterised by complexity, long cycles and high demand.
KAM is actually an approach to develop long term relationship with strategically important customers to optimize value and achieve mutually beneficial goals. These customers account for a significant volume of business and profit and hence require attention, effort, time and resources to grow and retain.
Through Key Account Management: Prioritise and Create a Profitable Environment training course you will have a better understanding of the latest thinking in key account and customer relationship strategy and customer segmentation for companies and individuals who would like to make a difference in this competitive and fast-changing world.
By the end of the Key Account Management: Prioritise and Create a Profitable Environment training course, you will:
Handle better margins and make more profits.
Devise action plans to prioritize efforts for maximum results.
Gain State of art knowledge and tools for creating an effective key account management process.
Gain a Strategic understanding on how to focus your time and attention appropriately in the development of key accounts.
Gain Improved collaboration skills with key customers.
Build up a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Comprehend the buying process and close more sales.
Recognise, assess and prioritize opportunities for business and relationship development.
Key Account Management: Prioritise and Create a Profitable Environment training course is ideal for: