Effective Administration Skills, Office Management and secretary

Course Info

Length:

5 Days

Type:

In Classroom
Available DatesVenue
2025-05-26London
2025-06-23Dubai
2025-07-28Kuala Lumpur
2025-07-28Amsterdam
2025-07-28Barcelona
2025-07-28Paris
2025-07-28Istanbul
2025-07-28Singapore
2025-07-28London
2025-08-25Dubai
2025-09-22London
2025-10-27Singapore
2025-10-27Kuala Lumpur
2025-10-27Dubai
2025-10-27Istanbul
2025-10-27Paris
2025-10-27Barcelona
2025-10-27Amsterdam
2025-11-24London
2025-12-22Dubai

Course Details

  • Introduction

  • Objective

  • Who should attend

Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology and an increasingly diverse workforce bring challenges and also opportunities for growth.

 

This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.

 

Office Management and Effective Administration Skills is an exciting and interactive course designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to audit and develop the interpersonal and professional skills needed to do their jobs effectively.

Course Outline

5 days course
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5
Programme Introduction/ Roles, Competencies and Personal Effectiveness
 
  • Programme introduction and objectives
  • Action planning
  • The ‘competence’ model of skills, behaviours and values
  • Emotional and Chronistic Intelligence
  • Personal competence review
  • Time management constraints – resources, systems, other people and self
  • Handling requests and conflicting priorities

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Course Video

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