Measuring Purchasing Performance
Course Info
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Course Details
Introduction
Objective
Who should attend
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Measuring Purchasing performance is essential for effective management and continuous improvement of the purchasing function. Purchasing evaluation provides vital feedback to the purchasing department as well as top management for assessing the effectiveness of an organization’s purchasing strategies and decision-making processes. Overall performance of an organization is strongly affected by how well the purchasing function can contribute to the firm’s strategies and goals.
Measuring purchasing performance is important, as the purchasing department plays an increasingly important role in the supply chain during an economic downturn.
This Measuring Purchasing Performance course enables those who are responsible for the day-to-day management of purchasing and procurement activities to measure the effectiveness of the function and deliver enhanced performance.
Specifically, it can help participants add value to the organisation through:
- Increased probability of on-time and on-budget delivery
- Improved quality and satisfaction levels
- Reduced internal customer complaints and costs
- Identification of added value
- Lower risk generated from procurement decisions
- Reduced waste
Course Outline
Measuring Purchasing Performance
- The importance to procurement in internal customer relationships
- Hidden costs of poor relationships
- New types of relationship models in the commercial work
- The importance of ‘Selling the function’
