Successful Procurement of FM Services

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • July-22-2024

    London

  • July-22-2024

    Istanbul

  • July-29-2024

    Amsterdam

  • July-29-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Singapore

  • Aug-12-2024

    Paris

  • Aug-19-2024

    Dubai

  • Aug-19-2024

    Barcelona

  • Aug-26-2024

    London

  • Aug-26-2024

    Amsterdam

  • Sep-02-2024

    Kuala Lumpur

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Paris

  • Sep-09-2024

    Singapore

  • Sep-16-2024

    Barcelona

  • Sep-16-2024

    Dubai

  • Sep-23-2024

    Istanbul

  • Sep-23-2024

    London

  • Sep-30-2024

    Kuala Lumpur

  • Sep-30-2024

    Amsterdam

  • Oct-07-2024

    Istanbul

  • Oct-07-2024

    Kuala Lumpur

  • Oct-14-2024

    Paris

  • Oct-14-2024

    Singapore

  • Oct-21-2024

    Barcelona

  • Oct-21-2024

    Dubai

  • Oct-28-2024

    London

  • Oct-28-2024

    Amsterdam

  • Nov-04-2024

    Kuala Lumpur

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    Amsterdam

  • Nov-25-2024

    London

  • Dec-02-2024

    Kuala Lumpur

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Paris

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    London

  • Dec-30-2024

    Amsterdam

  • Dec-30-2024

    Kuala Lumpur

Course Details

Course Outline

5 days course

 
The procurement processes
 
  • Setting procurement outcomes.
  • Who should be involved?
  • Reviewing current service provision.
  • Service profiling.
  • Current cost and future budget.
  • Impact of business objectives.

 

Contract strategy

 

  • Determining a contract strategy.
  • Driving out unnecessary costs.
  • Setting expectations.
  • Culture and constraints.
  • Planning and control.
  • Contractual relationship style (partnering, alliance, etc).

 

Comprehending service contracts

 

  • Contract document structure.
  • Terms and conditions.
  • What type of specification?
  • Pitfalls of supplier contracts.
  • How to draft service specifications?
  • How to structure pricing schedules?

 

The tender process
 
  • How to control the process?
  • Deadlines and responsibilities.
  • Getting the best from bidders.
  • Structured evaluation methods.
  • Understanding the price!
  • Running an effective tender board.
  • Interviewing and negotiation techniques.
  • Completing the deal efficiently and effectively.
 
Mobilisation

 

  • Resourcing (client, contractor)
  • Communication issues.
  • Establishing working relationships.
  • Interpreting the contract.
  • Setting KPIs.
  • Meetings and documentation.
  • Anticipating and resolving common problems.
 
Contract management
 
  • How to focus on strategic management?
  • Driving innovation.
  • Managing performance and costs.
  • Measurement made easy.
  • Dispute management.
  • Reviews, development, extensions and re-tendering.
  • Useful tips on managing specific services.

Course Video