Manage and Improve Employee Performance

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Oct-14-2024

    Kuala Lumpur

  • Nov-11-2024

    Kuala Lumpur

  • Dec-09-2024

    Kuala Lumpur

  • Jan-20-2025

    Kuala Lumpur

  • Jan-27-2025

    Kuala Lumpur

  • Feb-17-2025

    Kuala Lumpur

  • Feb-24-2025

    Kuala Lumpur

  • Mar-17-2025

    Kuala Lumpur

  • Mar-24-2025

    Kuala Lumpur

  • Apr-21-2025

    Kuala Lumpur

  • Apr-28-2025

    Kuala Lumpur

  • May-19-2025

    Kuala Lumpur

  • May-26-2025

    Kuala Lumpur

  • June-16-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-21-2025

    Kuala Lumpur

  • July-28-2025

    Kuala Lumpur

  • Aug-18-2025

    Kuala Lumpur

  • Aug-25-2025

    Kuala Lumpur

  • Sep-15-2025

    Kuala Lumpur

  • Sep-22-2025

    Kuala Lumpur

  • Oct-20-2025

    Kuala Lumpur

  • Oct-27-2025

    Kuala Lumpur

  • Nov-17-2025

    Kuala Lumpur

  • Nov-24-2025

    Kuala Lumpur

  • Dec-15-2025

    Kuala Lumpur

  • Dec-22-2025

    Kuala Lumpur

Dates in Other Venues

  • Oct-07-2024

    London

  • Oct-07-2024

    Amsterdam

  • Oct-14-2024

    Istanbul

  • Oct-21-2024

    Singapore

  • Oct-21-2024

    Paris

  • Oct-28-2024

    Barcelona

  • Oct-28-2024

    Dubai

  • Nov-04-2024

    London

  • Nov-04-2024

    Amsterdam

  • Nov-11-2024

    Istanbul

  • Nov-18-2024

    Singapore

  • Nov-18-2024

    Paris

  • Nov-25-2024

    Dubai

  • Nov-25-2024

    Barcelona

  • Dec-02-2024

    London

  • Dec-02-2024

    Amsterdam

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Singapore

  • Dec-16-2024

    Paris

  • Dec-23-2024

    Dubai

  • Dec-23-2024

    London

  • Dec-30-2024

    Barcelona

  • Dec-30-2024

    Amsterdam

  • Jan-06-2025

    Amsterdam

  • Jan-06-2025

    London

  • Jan-13-2025

    Amsterdam

  • Jan-13-2025

    London

  • Jan-13-2025

    Dubai

  • Jan-13-2025

    Barcelona

  • Jan-20-2025

    Dubai

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Istanbul

  • Jan-27-2025

    Paris

  • Jan-27-2025

    Istanbul

  • Jan-27-2025

    Singapore

  • Feb-03-2025

    Singapore

  • Feb-03-2025

    Paris

  • Feb-03-2025

    London

  • Feb-03-2025

    Amsterdam

  • Feb-10-2025

    Barcelona

  • Feb-10-2025

    London

  • Feb-10-2025

    Amsterdam

  • Feb-10-2025

    Dubai

  • Feb-17-2025

    Istanbul

  • Feb-17-2025

    Dubai

  • Feb-17-2025

    Barcelona

  • Feb-24-2025

    Singapore

  • Feb-24-2025

    Paris

  • Feb-24-2025

    Istanbul

  • Mar-03-2025

    Singapore

  • Mar-03-2025

    Paris

  • Mar-03-2025

    London

  • Mar-03-2025

    Amsterdam

  • Mar-10-2025

    Amsterdam

  • Mar-10-2025

    London

  • Mar-10-2025

    Barcelona

  • Mar-10-2025

    Dubai

  • Mar-17-2025

    Barcelona

  • Mar-17-2025

    Istanbul

  • Mar-17-2025

    Dubai

  • Mar-24-2025

    Istanbul

  • Mar-24-2025

    Paris

  • Mar-24-2025

    Singapore

  • Apr-07-2025

    Paris

  • Apr-07-2025

    Singapore

  • Apr-07-2025

    London

  • Apr-07-2025

    Amsterdam

  • Apr-14-2025

    Barcelona

  • Apr-14-2025

    London

  • Apr-14-2025

    Amsterdam

  • Apr-14-2025

    Dubai

  • Apr-21-2025

    Istanbul

  • Apr-21-2025

    Dubai

  • Apr-21-2025

    Barcelona

  • Apr-28-2025

    Singapore

  • Apr-28-2025

    Istanbul

  • Apr-28-2025

    Paris

  • May-05-2025

    Singapore

  • May-05-2025

    Paris

  • May-05-2025

    Amsterdam

  • May-05-2025

    London

  • May-12-2025

    Barcelona

  • May-12-2025

    Dubai

  • May-12-2025

    Amsterdam

  • May-12-2025

    London

  • May-19-2025

    Dubai

  • May-19-2025

    Barcelona

  • May-19-2025

    Istanbul

  • May-26-2025

    Istanbul

  • May-26-2025

    Paris

  • May-26-2025

    Singapore

  • June-02-2025

    Amsterdam

  • June-02-2025

    London

  • June-02-2025

    Paris

  • June-02-2025

    Singapore

  • June-09-2025

    Amsterdam

  • June-09-2025

    Barcelona

  • June-09-2025

    Dubai

  • June-09-2025

    London

  • June-16-2025

    Barcelona

  • June-16-2025

    Istanbul

  • June-16-2025

    Dubai

  • June-23-2025

    Paris

  • June-30-2025

    London

  • June-30-2025

    Istanbul

  • June-30-2025

    Singapore

  • June-30-2025

    Amsterdam

  • June-30-2025

    Paris

  • July-07-2025

    London

  • July-07-2025

    Amsterdam

  • July-07-2025

    Paris

  • July-07-2025

    Singapore

  • July-14-2025

    London

  • July-14-2025

    Amsterdam

  • July-14-2025

    Dubai

  • July-14-2025

    Barcelona

  • July-21-2025

    Dubai

  • July-21-2025

    Barcelona

  • July-21-2025

    Istanbul

  • July-28-2025

    Paris

  • July-28-2025

    Istanbul

  • July-28-2025

    Singapore

  • Aug-04-2025

    Amsterdam

  • Aug-04-2025

    Singapore

  • Aug-04-2025

    London

  • Aug-04-2025

    Paris

  • Aug-11-2025

    Amsterdam

  • Aug-11-2025

    London

  • Aug-11-2025

    Dubai

  • Aug-11-2025

    Barcelona

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Istanbul

  • Aug-18-2025

    Dubai

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Singapore

  • Aug-25-2025

    Istanbul

  • Sep-01-2025

    Singapore

  • Sep-01-2025

    Amsterdam

  • Sep-01-2025

    London

  • Sep-01-2025

    Paris

  • Sep-08-2025

    Amsterdam

  • Sep-08-2025

    London

  • Sep-08-2025

    Dubai

  • Sep-08-2025

    Barcelona

  • Sep-15-2025

    Istanbul

  • Sep-15-2025

    Dubai

  • Sep-15-2025

    Barcelona

  • Sep-29-2025

    London

  • Sep-29-2025

    Singapore

  • Sep-29-2025

    Paris

  • Sep-29-2025

    Istanbul

  • Sep-29-2025

    Amsterdam

  • Oct-06-2025

    Singapore

  • Oct-06-2025

    London

  • Oct-06-2025

    Amsterdam

  • Oct-06-2025

    Paris

  • Oct-13-2025

    Amsterdam

  • Oct-13-2025

    Dubai

  • Oct-13-2025

    London

  • Oct-13-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Istanbul

  • Oct-27-2025

    Istanbul

  • Oct-27-2025

    Paris

  • Oct-27-2025

    Singapore

  • Nov-03-2025

    Singapore

  • Nov-03-2025

    London

  • Nov-03-2025

    Amsterdam

  • Nov-03-2025

    Paris

  • Nov-10-2025

    Barcelona

  • Nov-10-2025

    Dubai

  • Nov-10-2025

    Amsterdam

  • Nov-10-2025

    London

  • Nov-17-2025

    Istanbul

  • Nov-17-2025

    Dubai

  • Nov-17-2025

    Barcelona

  • Nov-24-2025

    Istanbul

  • Nov-24-2025

    Singapore

  • Nov-24-2025

    Paris

  • Dec-01-2025

    Amsterdam

  • Dec-01-2025

    Singapore

  • Dec-01-2025

    London

  • Dec-01-2025

    Paris

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Amsterdam

  • Dec-08-2025

    London

  • Dec-08-2025

    Barcelona

  • Dec-15-2025

    Dubai

  • Dec-15-2025

    Barcelona

  • Dec-15-2025

    Istanbul

  • Dec-22-2025

    Paris

  • Dec-29-2025

    London

  • Dec-29-2025

    Paris

  • Dec-29-2025

    Istanbul

  • Dec-29-2025

    Amsterdam

  • Dec-29-2025

    Singapore

Course Details

Course Outline

5 days course

 

 Understanding Yourself and Others
 
  • The performance cycle

  • Planning and supporting performance

  • Exploring human psychology

  • Your Johari window

  • How are attitudes formed?

  • Your personality style explored

  • Understanding Emotional Intelligence (EI)

 

Performance Improvement Planning (PIP)
 
  • Introduction to performance management of people

  • Grievance and disciplinaries procedures

  • HR managers, grievances and disciplinaries

  • Tribunals and tribunal procedures

  • Understanding performance decline and the factors affecting performance

  • Work performance interviewing

  • Communication skills for the performance interview

  • Managing good performance – behavioural reinforcement theory

 

Driving Performance through Talent Management
 
  • Talent management – explored

  • Individual employee incentive and recognition programmes

  • Employee resourcing: best practices

  • Introducing basics of manpower planning

  • Flexibility and introducing the ‘flexible firm’

  • Differentiating succession management & talent management

 

Giving Feedback and Making Appraisal Work
 
  • The principles of effective performance appraisal

  • Performance management in a multi-cultural setting

  • How to deal with common mistakes and minimise failure

  • How to structure an appraisal meeting - a step-by-step outline

  • Giving feedback with Emotional Intelligence (EI)

 
Dealing with ‘Difficult’ People

 

  • Providing appropriate career-path planning - supporting development

  • Dealing with difficult people and stakeholders

  • Behaviour styles – passive, aggressive, passive-aggressive & assertive

  • Handling aggression in others

  • Personal Action Planning

Course Video