Preparation Course for Certified Quality Auditor Certification Preparation

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-11-2024

    Kuala Lumpur

  • Apr-08-2024

    Kuala Lumpur

  • May-13-2024

    Kuala Lumpur

  • June-10-2024

    Kuala Lumpur

  • July-08-2024

    Kuala Lumpur

  • Aug-12-2024

    Kuala Lumpur

  • Sep-09-2024

    Kuala Lumpur

  • Oct-14-2024

    Kuala Lumpur

  • Nov-11-2024

    Kuala Lumpur

  • Dec-09-2024

    Kuala Lumpur

Dates in Other Venues

  • Mar-04-2024

    London

  • Mar-04-2024

    Amsterdam

  • Mar-11-2024

    Istanbul

  • Mar-18-2024

    Singapore

  • Mar-18-2024

    Paris

  • Mar-25-2024

    Barcelona

  • Mar-25-2024

    Dubai

  • Apr-01-2024

    London

  • Apr-01-2024

    Amsterdam

  • Apr-08-2024

    Istanbul

  • Apr-15-2024

    Singapore

  • Apr-15-2024

    Paris

  • Apr-22-2024

    Dubai

  • Apr-22-2024

    London

  • Apr-29-2024

    Amsterdam

  • Apr-29-2024

    Barcelona

  • May-06-2024

    Amsterdam

  • May-06-2024

    London

  • May-13-2024

    Istanbul

  • May-20-2024

    Paris

  • May-20-2024

    Singapore

  • May-27-2024

    Dubai

  • May-27-2024

    Barcelona

  • June-03-2024

    Amsterdam

  • June-03-2024

    London

  • June-10-2024

    Istanbul

  • June-17-2024

    Singapore

  • June-17-2024

    Paris

  • June-24-2024

    Barcelona

  • June-24-2024

    Dubai

  • July-01-2024

    London

  • July-01-2024

    Amsterdam

  • July-08-2024

    Istanbul

  • July-15-2024

    Paris

  • July-15-2024

    Singapore

  • July-22-2024

    London

  • July-22-2024

    Dubai

  • July-29-2024

    Amsterdam

  • July-29-2024

    Barcelona

  • Aug-05-2024

    Amsterdam

  • Aug-05-2024

    London

  • Aug-12-2024

    Istanbul

  • Aug-19-2024

    Paris

  • Aug-19-2024

    Singapore

  • Aug-26-2024

    Dubai

  • Aug-26-2024

    Barcelona

  • Sep-02-2024

    London

  • Sep-02-2024

    Amsterdam

  • Sep-09-2024

    Istanbul

  • Sep-16-2024

    Paris

  • Sep-16-2024

    Singapore

  • Sep-23-2024

    Dubai

  • Sep-23-2024

    London

  • Sep-30-2024

    Barcelona

  • Sep-30-2024

    Amsterdam

  • Oct-07-2024

    London

  • Oct-07-2024

    Amsterdam

  • Oct-14-2024

    Istanbul

  • Oct-21-2024

    Paris

  • Oct-21-2024

    Singapore

  • Oct-28-2024

    Dubai

  • Oct-28-2024

    Barcelona

  • Nov-04-2024

    London

  • Nov-04-2024

    Amsterdam

  • Nov-11-2024

    Istanbul

  • Nov-18-2024

    Singapore

  • Nov-18-2024

    Paris

  • Nov-25-2024

    Barcelona

  • Nov-25-2024

    Dubai

  • Dec-02-2024

    London

  • Dec-02-2024

    Amsterdam

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Paris

  • Dec-16-2024

    Singapore

  • Dec-23-2024

    London

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Amsterdam

  • Dec-30-2024

    Barcelona

Course Details

Course Outline

5 days course

 

Auditing Fundamentals

 

 

  • Types of Quality Audits

    -  Method
    -  Auditor-auditee relationship
    -  Purpose
    -  Common elements with other audits

  • Purpose and Scope of Audits

    -  Elements of purpose and scope
    -  Benefits of audits

  • Criteria to Audit Against
  • Roles and Responsibilities
  • Professional Conduct and Consequences of Auditors

    -  Professional conduct and responsibilities
    -  Legal consequences
    -  Audit credibility

 
Audit Process

 

Audit Preparation and Planning

 

  •  Elements of the audit planning process
  •  Auditor selection
  •  Audit-related documentation and considerations
  •  Logistics
  •  Auditing tools and working papers
  •  Auditing strategies
  •  Auditing plan

 

Audit performance

 

  •  On-site audit management for the auditor
  •  On-site audit management for the auditee
  •  Opening meeting
  •  Audit data collection and analysis
  •  Establishment of objective evidence
  •  Organization of objective evidence
  •  Exit and closing meetings

 

Audit Reporting
 
  •  Report development and content
  •  Effective reports
  •  Final audit report steps

 

Audit Follow-Up and Closure
 
  •  Elements of the corrective and preventive action (CAPA) process
  •  Review of corrective and preventive action (CAPA) plan
  •  Verification of corrective and preventive action (CAPA)
  •  Follow-up of ineffective corrective and preventive action (CAPA)
  •  Audit closure

 

Auditor Competencies
 
  • Auditor Characteristics
  • On-Site Audit Resource Management
  • Conflict Resolution
  • Communication and Presentation Techniques
  • Interviewing Techniques

    -  Use open-ended or closed question types
    -  Use active listening, paraphrasing, and empathy
    -  Recognize and respond to non-verbal cues
    -  Determine when and how to prompt a response

  • Team Dynamics

    -  Team-building
    -  Team facilitation
    -  Stages of team development

 

Program Management and Business Applications

 

Audit Program Management

 

  •  Senior management support
  •  Staffing and resource management
  •  Auditor training and development
  •  Audit program evaluation
  •  Internal audit program management
  •  External audit program management
  •  Best practices
  •  Organizational risk management
  •  Management review input
  •  Electronic records and computerized system considerations

 

Business and Financial Impact

 

  •  Auditing as a management tool
  •  Interrelationship of business processes
  •  Cost of quality (COQ) principles

 

Quality Tools and Techniques

 

  • Basic Quality and Problem-solving Tools
  • Process Improvement Techniques

    -  Six Sigma
    -  Lean

  • Basic Statistics

    -  Measures of central tendency
    -  Measures of dispersion
    -  Qualitative and quantitative analysis

  • Process Variation

    -  Common and special cause
    -  Process performance metrics
    -  Outliers

  • Sampling Methods

    -  Acceptance sampling plans
    -  Types of sampling
    -  Sampling terms

  • Change Control and Configuration Management
  • Verification and Validation
  • Risk Management Tools

Course Video