Leading and Managing Virtual Team, Best Practices

Course Info

Length: 1 Week

City: London

Type: In Classroom

Available Dates

  • July-01-2024

    London

  • July-22-2024

    London

  • Aug-05-2024

    London

  • Sep-02-2024

    London

  • Sep-23-2024

    London

  • Oct-07-2024

    London

  • Nov-04-2024

    London

  • Dec-02-2024

    London

  • Dec-23-2024

    London

Dates in Other Venues

  • June-24-2024

    Barcelona

  • June-24-2024

    Dubai

  • July-01-2024

    Amsterdam

  • July-08-2024

    Istanbul

  • July-08-2024

    Kuala Lumpur

  • July-15-2024

    Paris

  • July-15-2024

    Singapore

  • July-22-2024

    Dubai

  • July-29-2024

    Barcelona

  • July-29-2024

    Amsterdam

  • Aug-05-2024

    Amsterdam

  • Aug-12-2024

    Istanbul

  • Aug-12-2024

    Kuala Lumpur

  • Aug-19-2024

    Singapore

  • Aug-19-2024

    Paris

  • Aug-26-2024

    Dubai

  • Aug-26-2024

    Barcelona

  • Sep-02-2024

    Amsterdam

  • Sep-09-2024

    Kuala Lumpur

  • Sep-09-2024

    Istanbul

  • Sep-16-2024

    Paris

  • Sep-16-2024

    Singapore

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Amsterdam

  • Sep-30-2024

    Barcelona

  • Oct-07-2024

    Amsterdam

  • Oct-14-2024

    Istanbul

  • Oct-14-2024

    Kuala Lumpur

  • Oct-21-2024

    Singapore

  • Oct-21-2024

    Paris

  • Oct-28-2024

    Barcelona

  • Oct-28-2024

    Dubai

  • Nov-04-2024

    Amsterdam

  • Nov-11-2024

    Istanbul

  • Nov-11-2024

    Kuala Lumpur

  • Nov-18-2024

    Paris

  • Nov-18-2024

    Singapore

  • Nov-25-2024

    Dubai

  • Nov-25-2024

    Barcelona

  • Dec-02-2024

    Amsterdam

  • Dec-09-2024

    Kuala Lumpur

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Singapore

  • Dec-16-2024

    Paris

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Amsterdam

  • Dec-30-2024

    Barcelona

Course Details

Course Outline

5 days course

 

 

Introduction and Overview

 

  • Identifying the differences between co-located and virtual working
  • Dealing with the realities of effective global teamwork
  • Assessing the impact of management in a virtual environment

 

Overcoming the challenges of working in virtual teams
 
  • Planning to meet the individual and team challenges of operating virtually
  • Meeting the motivational challenges of individuals and teams
  • Managing the impact of separation factors including distance, time zones and cultures
  • Proactively adopting a model that focuses on relationships, communication and tasks

 

 

Creating a Model for Effective Management in the Virtual World
 
- Analysing the impact of distance on collaborative working

 

  • Comparing working together with working apart and plugging the gaps
  • Factoring in the effect of trust amongst team members

 

- Establishing the foundation for effective collaboration

 

  • Providing what team members need to be successful
  • Focusing on the needs of a virtual team
 
Building and Maintaining a Virtual Team

 

- Proactively developing a team with a common goal

 

  • Identifying key staff competencies and qualities
  • Balancing an individual's technical and virtual contributions
  • Mapping the key relationships to enhance team success
  • Analysing the perspectives and priorities of stakeholders
  • Assessing the impact of current communications with stakeholders

 

- Managing dynamics

 

  • Orienting new virtual team members through onboarding
  • Managing the virtual learning dip
  • Running effective virtual team start-up sessions
  • Start-ups sessions: face-to-face or virtual?
 
Technology, Communication and the Virtual Workplace
 
- Enhancing the benefits of virtual collaboration

 

  • Developing proactive communication approaches
  • Measuring the impact of technology tools in filtering the richness of human communications
  • Generating structured processes for selecting the right medium for key team activities
  • Auditing the communication landscape
  • Focusing on training in the use of common available tools

 

- Leveraging key virtual technologies
 
  • E-mail
  • Intranets/Extranets
  • IM
  • Blogs
  • Wikis
  • Social Networking
  • Conferencing and collaboration tools
  • Tips for using e-mail efficiently
  • Evaluating virtual tools to maximise communication
 
Managing Diversity and Distance
 
- Working with cultural diversity

 

  • Culture from different perspectives: organisational, national, regional and international
  • Exploring levels and categories of culture
  • Impact of culture on communications, negotiations and relationships
  • Responding positively to the range and depth of cultures
  • Incorporating cultural differences to benefit the team

 

When things go wrong at a distance
 
  • Proactive approaches to conflict pressure points
  • Developing an empathetic approach to energy levels of team members

 

- Creating an Action Plan to Lead Virtual Work
 
  • Taking a proactive approach to daily leadership
  • Refocusing leadership actions using a three-level model
  • Practical tips for successfully managing virtual work
  • Shifting to a new set of management priorities
  • Adopting a proactive vs. reactive management approach to virtual operations

Course Video