Crisis Management and Organisational Resilience

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-21-2024

    Amsterdam

  • Oct-21-2024

    London

  • Oct-28-2024

    Istanbul

  • Oct-28-2024

    Kuala Lumpur

  • Nov-04-2024

    Paris

  • Nov-04-2024

    Singapore

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-18-2024

    Amsterdam

  • Nov-18-2024

    London

  • Nov-25-2024

    Istanbul

  • Nov-25-2024

    Kuala Lumpur

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Dubai

  • Dec-09-2024

    Barcelona

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Kuala Lumpur

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Istanbul

  • Jan-06-2025

    Barcelona

  • Jan-06-2025

    Dubai

  • Jan-13-2025

    Kuala Lumpur

  • Jan-13-2025

    Istanbul

  • Jan-20-2025

    Paris

  • Jan-20-2025

    Singapore

  • Jan-27-2025

    London

  • Jan-27-2025

    Amsterdam

  • Feb-03-2025

    Barcelona

  • Feb-03-2025

    Dubai

  • Feb-10-2025

    Istanbul

  • Feb-10-2025

    Kuala Lumpur

  • Feb-17-2025

    Singapore

  • Feb-17-2025

    Paris

  • Feb-24-2025

    Amsterdam

  • Feb-24-2025

    London

  • Mar-03-2025

    Dubai

  • Mar-03-2025

    Barcelona

  • Mar-10-2025

    Kuala Lumpur

  • Mar-10-2025

    Istanbul

  • Mar-17-2025

    Singapore

  • Mar-17-2025

    Paris

  • Mar-24-2025

    London

  • Mar-24-2025

    Amsterdam

  • Apr-07-2025

    Dubai

  • Apr-07-2025

    Barcelona

  • Apr-14-2025

    Istanbul

  • Apr-14-2025

    Kuala Lumpur

  • Apr-21-2025

    Singapore

  • Apr-21-2025

    Paris

  • Apr-28-2025

    London

  • Apr-28-2025

    Amsterdam

  • May-05-2025

    Barcelona

  • May-05-2025

    Dubai

  • May-12-2025

    Istanbul

  • May-12-2025

    Kuala Lumpur

  • May-19-2025

    Singapore

  • May-19-2025

    Paris

  • May-26-2025

    London

  • May-26-2025

    Amsterdam

  • June-02-2025

    Dubai

  • June-02-2025

    Barcelona

  • June-09-2025

    Kuala Lumpur

  • June-09-2025

    Istanbul

  • June-16-2025

    Singapore

  • June-16-2025

    Paris

  • June-23-2025

    Amsterdam

  • June-30-2025

    Dubai

  • June-30-2025

    Barcelona

  • June-30-2025

    London

  • July-07-2025

    Barcelona

  • July-07-2025

    Dubai

  • July-14-2025

    Kuala Lumpur

  • July-14-2025

    Istanbul

  • July-21-2025

    Singapore

  • July-21-2025

    Paris

  • July-28-2025

    Amsterdam

  • July-28-2025

    London

  • Aug-04-2025

    Barcelona

  • Aug-04-2025

    Dubai

  • Aug-11-2025

    Kuala Lumpur

  • Aug-11-2025

    Istanbul

  • Aug-18-2025

    Paris

  • Aug-18-2025

    Singapore

  • Aug-25-2025

    Amsterdam

  • Aug-25-2025

    London

  • Sep-01-2025

    Dubai

  • Sep-01-2025

    Barcelona

  • Sep-08-2025

    Istanbul

  • Sep-08-2025

    Kuala Lumpur

  • Sep-15-2025

    Paris

  • Sep-15-2025

    Singapore

  • Sep-22-2025

    Amsterdam

  • Sep-29-2025

    London

  • Sep-29-2025

    Dubai

  • Sep-29-2025

    Barcelona

  • Oct-06-2025

    Dubai

  • Oct-06-2025

    Barcelona

  • Oct-13-2025

    Istanbul

  • Oct-13-2025

    Kuala Lumpur

  • Oct-20-2025

    Paris

  • Oct-20-2025

    Singapore

  • Oct-27-2025

    London

  • Oct-27-2025

    Amsterdam

  • Nov-03-2025

    Barcelona

  • Nov-03-2025

    Dubai

  • Nov-10-2025

    Istanbul

  • Nov-10-2025

    Kuala Lumpur

  • Nov-17-2025

    Singapore

  • Nov-17-2025

    Paris

  • Nov-24-2025

    Amsterdam

  • Nov-24-2025

    London

  • Dec-01-2025

    Barcelona

  • Dec-01-2025

    Dubai

  • Dec-08-2025

    Kuala Lumpur

  • Dec-08-2025

    Istanbul

  • Dec-15-2025

    Paris

  • Dec-15-2025

    Singapore

  • Dec-22-2025

    Amsterdam

  • Dec-29-2025

    London

  • Dec-29-2025

    Dubai

  • Dec-29-2025

    Barcelona

Course Details

Course Outline

5 days course

 

Strategic Management and Resilience
 
  • Defining terms and understanding the importance of resilience
  • The links between risk, issue, crisis, business continuity and reputation management
  • The importance of building a resilient organisation
  • The key elements needed to build a resilient organisation
  • Role of leadership in building resilience

 

Risk Management and Vulnerability Analysis
 
  • Key elements of effective risk analysis and management
  • Threats, vulnerabilities, loss/impact
  • Reputation and strategic management, and vulnerability analysis
  • Evaluation of brand, business model and strategic capabilities
  • Risk assessment, frameworks and international standards
  • Strategic issue management and threat assessment
  • Threat assessment using conventional and alternative methods
  • Disruptive challenges

 

Business Continuity Management and Resilience
 
  • What is BCM?
  • International Standards and BCM
  • Business impact analysis
  • Developing a BCM team

 

Strategic Anticipation and Foresight Analysis
 
  • Purpose and limitations of strategic anticipation
  • Issues management
  • Delphi method
  • Scenario planning
  • Horizon scanning
  • Trend analysis

 

Crisis, Consequence and Recovery Management
 
  • Nature of crises – unpredictability, inherently unstable, complex situations
  • Features of modern crises
  • Problems posed by social media during a crisis
  • Standards and frameworks: PAS200
  • Pre-crisis planning
  • Acute phase and situational awareness
  • Media management
  • Decision-making during a crisis
  • Consequence management and recovery strategies

Course Video