Crisis Management and Organisational Resilience

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Dec-16-2024

    1,550

  • Jan-13-2025

    1,550

  • Feb-10-2025

    1,550

  • Mar-10-2025

    1,550

  • Apr-14-2025

    1,550

  • May-12-2025

    1,550

  • June-09-2025

    1,550

  • July-14-2025

    1,550

  • Aug-11-2025

    1,550

  • Sep-08-2025

    1,550

  • Oct-13-2025

    1,550

  • Nov-10-2025

    1,550

  • Dec-08-2025

    1,550

Course Details

Course Outline

5 days course

Strategic Management and Resilience
 
  • Defining terms and understanding the importance of resilience
  • The links between risk, issue, crisis, business continuity and reputation management
  • The importance of building a resilient organisation
  • The key elements needed to build a resilient organisation
  • Role of leadership in building resilience
Risk Management and Vulnerability Analysis
 
  • Key elements of effective risk analysis and management
  • Threats, vulnerabilities, loss/impact
  • Reputation and strategic management, and vulnerability analysis
  • Evaluation of brand, business model and strategic capabilities
  • Risk assessment, frameworks and international standards
  • Strategic issue management and threat assessment
  • Threat assessment using conventional and alternative methods
  • Disruptive challenges
Business Continuity Management and Resilience
 
  • What is BCM?
  • International Standards and BCM
  • Business impact analysis
  • Developing a BCM team
Strategic Anticipation and Foresight Analysis
 
  • Purpose and limitations of strategic anticipation
  • Issues management
  • Delphi method
  • Scenario planning
  • Horizon scanning
  • Trend analysis
Crisis, Consequence and Recovery Management
 
  • Nature of crises – unpredictability, inherently unstable, complex situations
  • Features of modern crises
  • Problems posed by social media during a crisis
  • Standards and frameworks: PAS200
  • Pre-crisis planning
  • Acute phase and situational awareness
  • Media management
  • Decision-making during a crisis
  • Consequence management and recovery strategies

Course Video