Writing Effective Policies and Procedures Training

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-21-2024

    Amsterdam

  • Oct-21-2024

    London

  • Oct-28-2024

    Istanbul

  • Oct-28-2024

    Kuala Lumpur

  • Nov-04-2024

    Paris

  • Nov-04-2024

    Singapore

  • Nov-11-2024

    Barcelona

  • Nov-11-2024

    Dubai

  • Nov-18-2024

    London

  • Nov-18-2024

    Amsterdam

  • Nov-25-2024

    Kuala Lumpur

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Singapore

  • Dec-02-2024

    Paris

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Paris

  • Dec-23-2024

    Istanbul

  • Dec-30-2024

    Singapore

  • Dec-30-2024

    Kuala Lumpur

  • Jan-06-2025

    Singapore

  • Jan-06-2025

    Paris

  • Jan-13-2025

    London

  • Jan-13-2025

    Amsterdam

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Dubai

  • Jan-27-2025

    Istanbul

  • Jan-27-2025

    Kuala Lumpur

  • Feb-03-2025

    Singapore

  • Feb-03-2025

    Paris

  • Feb-10-2025

    Amsterdam

  • Feb-10-2025

    London

  • Feb-17-2025

    Dubai

  • Feb-17-2025

    Barcelona

  • Feb-24-2025

    Istanbul

  • Feb-24-2025

    Kuala Lumpur

  • Mar-03-2025

    Singapore

  • Mar-03-2025

    Paris

  • Mar-10-2025

    London

  • Mar-10-2025

    Amsterdam

  • Mar-17-2025

    Barcelona

  • Mar-17-2025

    Dubai

  • Mar-24-2025

    Istanbul

  • Mar-24-2025

    Kuala Lumpur

  • Apr-07-2025

    Paris

  • Apr-07-2025

    Singapore

  • Apr-14-2025

    London

  • Apr-14-2025

    Amsterdam

  • Apr-21-2025

    Dubai

  • Apr-21-2025

    Barcelona

  • Apr-28-2025

    Kuala Lumpur

  • Apr-28-2025

    Istanbul

  • May-05-2025

    Singapore

  • May-05-2025

    Paris

  • May-12-2025

    London

  • May-12-2025

    Amsterdam

  • May-19-2025

    Barcelona

  • May-19-2025

    Dubai

  • May-26-2025

    Kuala Lumpur

  • May-26-2025

    Istanbul

  • June-02-2025

    Paris

  • June-02-2025

    Singapore

  • June-09-2025

    London

  • June-09-2025

    Amsterdam

  • June-16-2025

    Dubai

  • June-16-2025

    Barcelona

  • June-23-2025

    Istanbul

  • June-30-2025

    Paris

  • June-30-2025

    Kuala Lumpur

  • June-30-2025

    Singapore

  • July-07-2025

    Singapore

  • July-07-2025

    Paris

  • July-14-2025

    London

  • July-14-2025

    Amsterdam

  • July-21-2025

    Dubai

  • July-21-2025

    Barcelona

  • July-28-2025

    Istanbul

  • July-28-2025

    Kuala Lumpur

  • Aug-04-2025

    Paris

  • Aug-04-2025

    Singapore

  • Aug-11-2025

    London

  • Aug-11-2025

    Amsterdam

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Dubai

  • Aug-25-2025

    Kuala Lumpur

  • Aug-25-2025

    Istanbul

  • Sep-01-2025

    Paris

  • Sep-01-2025

    Singapore

  • Sep-08-2025

    Amsterdam

  • Sep-08-2025

    London

  • Sep-15-2025

    Barcelona

  • Sep-15-2025

    Dubai

  • Sep-22-2025

    Istanbul

  • Sep-29-2025

    Kuala Lumpur

  • Sep-29-2025

    Paris

  • Sep-29-2025

    Singapore

  • Oct-06-2025

    Paris

  • Oct-06-2025

    Singapore

  • Oct-13-2025

    London

  • Oct-13-2025

    Amsterdam

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-27-2025

    Istanbul

  • Oct-27-2025

    Kuala Lumpur

  • Nov-03-2025

    Singapore

  • Nov-03-2025

    Paris

  • Nov-10-2025

    London

  • Nov-10-2025

    Amsterdam

  • Nov-17-2025

    Barcelona

  • Nov-17-2025

    Dubai

  • Nov-24-2025

    Kuala Lumpur

  • Nov-24-2025

    Istanbul

  • Dec-01-2025

    Paris

  • Dec-01-2025

    Singapore

  • Dec-08-2025

    London

  • Dec-08-2025

    Amsterdam

  • Dec-15-2025

    Barcelona

  • Dec-15-2025

    Dubai

  • Dec-22-2025

    Istanbul

  • Dec-29-2025

    Kuala Lumpur

  • Dec-29-2025

    Singapore

  • Dec-29-2025

    Paris

Course Details

Course Outline

5 days course

 

Introduction to Policy & Procedure Writing

 

  • Introduction
  • Why Policies are important
  • What makes a decent policy
  • The structure of policy and procedures
  • How to Start Writing Policies and Procedures
  • How to Write Procedures to Increase Control
  • Writing Procedures for Results

 

Setting up a Governance Policy Framework for Policies and Procedures

 

  • The legal and compliance role of Policies and Procedures
  • The review process and approval
  • The rationale of writing disclaimers
  • The role of policy and procedures
  • What needs to be included
  • Who should be included
  • The review process
  • The approval process
  • Writing styles
  • Incorporation and editing of different documents; integrating into one style

 

 Implementation of policy and procedures

 

  • Auditing and Monitoring policy and procedures
  • Maintaining a strategic distance from equivocalness
  • Quality Management Standards – ISO 900
  • Management Commitment: The Key to Getting Procedures Used
  • How to ensure staff compliance – holding users responsible
  • How to notify users
  • Special Cases
  • Notifying Managers first
  • Meeting Work Plans and Notification Forms
  • Resistance factors and Dealing with resistance

 

Standard Operating Procedures (SOPs) Format

 

  • Authorization, Production and Distribution of SOPs
  • Revising and Updating Policies and Procedures
  • Creating good manuals and handbooks
  • What to put in a manual or handbook
  • Design elements
  • Production elements
  • Distribution issues

 

Case Studies Analysis

 

  • Creating a Perfect document
  • Verification
  • Validation
  • Editing
  • Proofreading
  • Who Reviews?
  • Board/Delegated Authority Ratification and Review Process
  • Optional Group workshop/exercises
  • Group discussion
  • Course review/wrap-up

Course Video