Course Details
Course Outline
5 days course
Workplace environment
- Occupant services
- Occupant health, safety and security
- Buildings, building systems, infrastructure, and grounds
- Furniture, fixtures, and equipment
- Physical safety and security
- Operations and maintenance processes
- Work management support systems
- Renewals and renovations
- Eliminating team impediments
- Managing virtual team
Strategic planning and alignment with the demand organisation
- Policies, procedures and compliance
- Individual and team management
- Leadership
- Relationship and conflict management
- Change management
- Corporate social responsibility
- Political, social, economic, and industry factors affecting facility managemen
Energy management
- Water management
- Materials and consumables management
- Waste Management
- Workplace and site management
Facility Information Management and Technology Management
- Data collection and information management
- Information protection and cyber-security
- Technology needs assessment and implementation
- Maintenance and upgrade of technology systems
Risk management & communication
- Risk management planning
- Emergency preparedness, response and recovery
- Facility resilience and business continuity
- Planning
- Delivery
- Evaluation
finance and business
- Operational and capital budgeting
- Evidence-based decision-making process (e.g. business case)
- Procurement (e.g. purchasing, sourcing of goods and services)
- Contracting
- Financial analysis and reporting
Real estate strategies
- Real estate assessment, acquisition, and disposal
- Real estate asset management
- Space management
- Major projects and new construction
