Preparation Course for Certified Facility Manager (CFM)

Project Management, Leadership and Strategy for Facility Managers

• Introduction to Facility Managers' responsibilities and skills 
• Understanding project management lifecycle and the key activities required at each stage:

• Project planning and design 
• Project execution and delivery 
• Project evaluation and close out

• Understanding the principles of strategic planning and the need for alignment with the demand organization 
• Exploring techniques and methods for successful leadership of the facility organization:

• Developing policies, procedures, and guidance to ensure compliance 
• Leading and controlling individuals and teams 
• Influencing decisions and attitudes of the demand organization’s leaders 
• Change management principles 

• Understanding the communication process with stakeholders and the importance of securing their support: 

• Communication planning 
• Communication delivery 
• Communication evalution 



• Analyzing Political, social, economic, and industry factors impacting facility management 
• Understanding corporate social responsibility (CSR) in facility management