Advanced Events management and protocol training

Event Planning, the Theory and Practice

• Scheduling - the long term plan
• Event Running Order - timing of an event
• Budget - staff, time, materials money
• Choosing the Best Venue for your purpose
• Accommodation
• Layout for Different Events - Seating, etc

Stage Management, Dining and Entertainment, Health and Safety

• “Stage Management” of the Event
• Ensuring the Event is On-Message and On-Brand
• Welcome Desk - Set Up and Management
• Sets, Staging and Corporate Identity
• Catering, Entertainment and Music at your Event
• Staying Safe - Risk Assessment and Events

Managing the Media at Your Events

• Generating News through an Event
• Inviting the Media - invitations and press releases
• The Press Office, Press Pack and Gifts
• Conducting Interviews and Briefing Interviewees
• Creating a Lasting Record - Filming and Photography
• Involving your In-house Media

Invitations, VIPs and Bringing it all Together

• Invitation Process for Different and Protocols
• Working with VIPs
• Meet and Greet
• Hosting and Farewell
• Follow-up
• Building an Event Management Team

Result Day

• Pre-event drills and its importance
• Revising the prepared checklist for the event
• Time management and its importance for event’s success
• Conducting post event review meeting
• Workshop training on “Conduction of Event”
• How to close an event and understand the learnings from it? How to improve in the next event?
• Review of the course and “Question and Answer session”

The Ideal Host

• Key Qualities of the Ideal Host.
• Dealing with Different Types of Guests.
• Handling Difficult Personalities.
• Dealing with Guests’ Complaints.
• Handling Guests’ Complaints in a Timely Manner.
• Perception and Business Relations.

Managing Events and Behaviour

• The Business Meal.
• Table Manners at Business Lunches and Business Dinners.
• Setting of the Room and Table.
• Mistakes to Avoid at Business Events.
• Meeting Guests at Airports.

Proper Communication Etiquette

• Phone Etiquette.
• Meeting Etiquette.
• Email Etiquette.
• Handling the Media
• Dealing with Questions.
• Handling Confidential Information.
• Effective Public Relations.

Post Production

• Maximize the effect of your event content
• Audio engineering
• Video-editing
• Design professional
• Case-studies | Previous year exam questions