Training and development professionals are responsible for identifying staff training and development needs and planning, organising, and overseeing appropriate training. So that they are under continuous pressure to offer exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession.
This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analysing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.
This course is a preparation course, and designed to equip you with the necessary skills and knowledge to prepare for the certification, should you choose to pursue it in the future
By the end of the course, participants will be able to:
• Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
• Develop appropriate methods to conduct a Training Needs Assessment (TNA)
• Examine ways to select internal trainers and to hire external consultants
• Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
• List foundational competencies for training professionals along with key actions and behaviors
Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.