Employee Engagement and Retention

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • May-20-2024

    1,390

  • June-17-2024

    1,390

  • July-15-2024

    1,390

  • Aug-19-2024

    1,390

  • Sep-16-2024

    1,390

  • Oct-21-2024

    1,390

  • Nov-18-2024

    1,390

  • Dec-16-2024

    1,390

Course Details

Course Outline

5 days course

The Core Role of Employee Relations
 
  • The Context
  • Change Management
  • Understanding the Rationale of ER
  • The Core Role of ER: Organisational Culture; Employee Engagement; Conflict Resolution; Workplace Investigations; Employee Discipline
  • The Distinction between the Role of ER and the Role of the Manager
  • The Impact on Policies and Procedures
  • The Psychological Contract
The ER Function in Practice
 
  • Communications
  • Team Briefing
  • Consultation
  • Discipline - Gross Misconduct
  • Discipline - Poor Performance
  • Appeals
  • Handling Sickness Absence

 

Supporting the Manager, Supervisor or Team Leader

 

  • Grievances
  • Conducting the Grievance Interview
  • Management’s Right to Manage
  • Equal Opportunities
  • Discrimination
  • Equality and Diversity
  • Harassment and Bullying
  • Motivation
Managing Employee Performance and Engagement
 
  • The Performance Management Process
  • Motivation and Goal Theory
  • Giving Feedback and Coaching
  • Informal Participative Decision-making Programmes
  • Job Enrichment
  • Self Managed Work Teams
  • Quality Circles and Kaizen
  • Formal and Informal Consultation Programmes
  • Employee Assistance Programmes
Conflict Resolution - Documentation and Software
 
  • Getting the Best from People
  • Techniques for Resolving Conflict
  • Conflict Management Programmes
  • The Ground Rules
  • Workplace Investigations
  • The Importance of Good Records – consider cloud-based software
  • Personal Development Planning

Course Video