Developing Purchasing Policies, Processes and SLAs

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Oct-14-2024

    1,760

  • Nov-11-2024

    1,760

  • Dec-09-2024

    1,760

Course Details

Course Outline

5 days course

 

Procurement Strategy in the Organisation
 
  • Role of Procurement in the organisation
  • Public and private procurement strategies
  • Strategic Objectives
  • Segmenting the procurement spend
  • Best practices
  • Alignment with stakeholders where do problems come from and are they avoidable? 

 

Procurement Choices and Approaches
 
  • Single/Sole or multiple suppliers
  • Appropriate procurement routes – tenders, negotiations, sole source
  • Managing low value spends
  • Supplier Selection processes
  • Supplier Development
  • National/Local supplier preference
  • Partnership and Alliance relationships 

 

Policies and Procedures
 
  • Ethics and Legal compliance
  • National and International sourcing
  • Electronic procurement options
  • Blacklisting process
  • Signing levels and approvals
  • Commercial Risk Appetite
  • Audit and inspection
  • Process development 

 

Developing KPIs and SLAs
 
  • Purpose of KPIs
  • The Balanced Scorecard
  • Using KPIs for continual improvement
  • Buying Services compared to buying goods
  • Role of SLAs
  • Typical contents of SLAs
  • Measuring internal and external performance 

 

 Implementing Policies and Procedures
 
  • Drafting clear policy statements
  • Action words for clarity
  • Allocating responsibility
  • Writing clearly and well
  • Accreditation of processes to International Standards
  • Planning for implementation
  • Personal Action plans

Course Video