Developing Purchasing Policies, Processes and SLAs

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Dec-09-2024

    Dubai

  • Dec-09-2024

    Barcelona

  • Dec-16-2024

    London

  • Dec-16-2024

    Amsterdam

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Kuala Lumpur

  • Jan-06-2025

    Amsterdam

  • Jan-06-2025

    London

  • Jan-13-2025

    Barcelona

  • Jan-13-2025

    Dubai

  • Jan-20-2025

    Kuala Lumpur

  • Jan-20-2025

    Istanbul

  • Jan-27-2025

    Paris

  • Jan-27-2025

    Singapore

  • Feb-03-2025

    Amsterdam

  • Feb-03-2025

    London

  • Feb-10-2025

    Dubai

  • Feb-10-2025

    Barcelona

  • Feb-17-2025

    Istanbul

  • Feb-17-2025

    Kuala Lumpur

  • Feb-24-2025

    Singapore

  • Feb-24-2025

    Paris

  • Mar-03-2025

    London

  • Mar-03-2025

    Amsterdam

  • Mar-10-2025

    Barcelona

  • Mar-10-2025

    Dubai

  • Mar-17-2025

    Kuala Lumpur

  • Mar-17-2025

    Istanbul

  • Mar-24-2025

    Paris

  • Mar-24-2025

    Singapore

  • Apr-07-2025

    London

  • Apr-07-2025

    Amsterdam

  • Apr-14-2025

    Barcelona

  • Apr-14-2025

    Dubai

  • Apr-21-2025

    Istanbul

  • Apr-21-2025

    Kuala Lumpur

  • Apr-28-2025

    Singapore

  • Apr-28-2025

    Paris

  • May-05-2025

    Amsterdam

  • May-05-2025

    London

  • May-12-2025

    Barcelona

  • May-12-2025

    Dubai

  • May-19-2025

    Kuala Lumpur

  • May-19-2025

    Istanbul

  • May-26-2025

    Paris

  • May-26-2025

    Singapore

  • June-02-2025

    London

  • June-02-2025

    Amsterdam

  • June-09-2025

    Barcelona

  • June-09-2025

    Dubai

  • June-16-2025

    Istanbul

  • June-16-2025

    Kuala Lumpur

  • June-23-2025

    Singapore

  • June-30-2025

    Paris

  • June-30-2025

    London

  • June-30-2025

    Amsterdam

  • July-07-2025

    London

  • July-07-2025

    Amsterdam

  • July-14-2025

    Dubai

  • July-14-2025

    Barcelona

  • July-21-2025

    Istanbul

  • July-21-2025

    Kuala Lumpur

  • July-28-2025

    Paris

  • July-28-2025

    Singapore

  • Aug-04-2025

    London

  • Aug-04-2025

    Amsterdam

  • Aug-11-2025

    Dubai

  • Aug-11-2025

    Barcelona

  • Aug-18-2025

    Kuala Lumpur

  • Aug-18-2025

    Istanbul

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Singapore

  • Sep-01-2025

    London

  • Sep-01-2025

    Amsterdam

  • Sep-08-2025

    Dubai

  • Sep-08-2025

    Barcelona

  • Sep-15-2025

    Kuala Lumpur

  • Sep-15-2025

    Istanbul

  • Sep-22-2025

    Singapore

  • Sep-29-2025

    London

  • Sep-29-2025

    Amsterdam

  • Sep-29-2025

    Paris

  • Oct-06-2025

    London

  • Oct-06-2025

    Amsterdam

  • Oct-13-2025

    Dubai

  • Oct-13-2025

    Barcelona

  • Oct-20-2025

    Kuala Lumpur

  • Oct-20-2025

    Istanbul

  • Oct-27-2025

    Paris

  • Oct-27-2025

    Singapore

  • Nov-03-2025

    London

  • Nov-03-2025

    Amsterdam

  • Nov-10-2025

    Barcelona

  • Nov-10-2025

    Dubai

  • Nov-17-2025

    Istanbul

  • Nov-17-2025

    Kuala Lumpur

  • Nov-24-2025

    Paris

  • Nov-24-2025

    Singapore

  • Dec-01-2025

    Amsterdam

  • Dec-01-2025

    London

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Barcelona

  • Dec-15-2025

    Kuala Lumpur

  • Dec-15-2025

    Istanbul

  • Dec-22-2025

    Singapore

  • Dec-29-2025

    London

  • Dec-29-2025

    Amsterdam

  • Dec-29-2025

    Paris

Course Details

Course Outline

5 days course

 

Procurement Strategy in the Organisation
 
  • Role of Procurement in the organisation
  • Public and private procurement strategies
  • Strategic Objectives
  • Segmenting the procurement spend
  • Best practices
  • Alignment with stakeholders where do problems come from and are they avoidable? 

 

Procurement Choices and Approaches
 
  • Single/Sole or multiple suppliers
  • Appropriate procurement routes – tenders, negotiations, sole source
  • Managing low value spends
  • Supplier Selection processes
  • Supplier Development
  • National/Local supplier preference
  • Partnership and Alliance relationships 

 

Policies and Procedures
 
  • Ethics and Legal compliance
  • National and International sourcing
  • Electronic procurement options
  • Blacklisting process
  • Signing levels and approvals
  • Commercial Risk Appetite
  • Audit and inspection
  • Process development 

 

Developing KPIs and SLAs
 
  • Purpose of KPIs
  • The Balanced Scorecard
  • Using KPIs for continual improvement
  • Buying Services compared to buying goods
  • Role of SLAs
  • Typical contents of SLAs
  • Measuring internal and external performance 

 

 Implementing Policies and Procedures
 
  • Drafting clear policy statements
  • Action words for clarity
  • Allocating responsibility
  • Writing clearly and well
  • Accreditation of processes to International Standards
  • Planning for implementation
  • Personal Action plans

Course Video