Course Details
Course Outline
5 days course
Process Design
- What is process design?
- Objectives of process design
- The effect of volume and variety on process design
- Designing processes in detail
Layout and Flow
- The influence of layout on performance
- Basic layout types used in operations
- The effect of the appearance of an operation on its performance
- The design of each basic layout type in detail
Process Technology
- What is process technology?
- What operations managers need to know about process technology
- Evaluating process technologies
- Implementing process technologies
People in Operations
- The importance of people in operations management
- Operations managers’ contribution to human resource strategy
- Organising the operations function
- Designing jobs
- Allocating work times
Planning and Control
- What is planning and control?
- The difference between planning and control
- The effect of supply and demand on planning and control
- The activities of planning and control
Capacity Management
- Measuring demand and capacity
- Setting the operation’s base capacity
- Ways of coping with mismatches between demand and capacity
- How operations understand the consequences of their capacity decision
Supply Chain Management
- How supply chains compete
- Managing relationships in supply chains
- Managing the supply side
- Managing the demand side
- The dynamics of supply chains
Inventory Management
- Why should there be any inventory?
- Order quantity – the volume decision
- When to place an order – the timing decision
- Controlling inventory
Planning and Control Systems
- What are planning and control systems?
- ERP and how it developed into the most common planning and control system
- Implementing planning and control systems
Materials Requirements Planning (MRP)
- Master production schedule
- The bill of materials (BOM)
- Inventory records
- The MRP netting process
- MRP capacity checks
