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Recurring operational bottlenecks, inefficient workflows, and misaligned processes can significantly affect service quality, organisational efficiency, and customer satisfaction. Without a structured approach to operational design, organisations risk persistent inefficiencies and lost opportunities. Operations Design Management is therefore essential for building resilient and value-creating operations.
The Operations Design Management Training course by LPC Training equips participants with practical frameworks and methodologies to analyse, optimise, and design operational systems aligned with strategic objectives. Over five intensive days, participants explore process flow, layout strategies, technology enablement, human-centred design, planning, control, and performance alignment.
This course focuses on real organisational environments. Participants will examine operational efficiency diagnostics, workflow mapping, digital tools integration, and human-centred solutions. By the end of the course, participants will be able to create adaptive, efficient, and high-performing operations that drive consistent value delivery.
Foundations of Operational Design