Emotional Intelligence
Self-Learning Course Info
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Course Details
Introduction
Objective
Who should attend
Have you ever felt that emotions in the workplace were holding back collaboration and lowering productivity? It’s a situation we’ve all faced—moments where managing our emotions and understanding those of others feels like the key to unlocking smoother communication and better results.
The online Emotional Intelligence course is your gateway to practical strategies for harnessing the power of emotions in leadership and collaboration. You’ll gain the tools to interpret others’ feelings and understand their influence on workplace dynamics, enabling you to foster an environment of positivity and teamwork.
Through cutting-edge techniques and interactive tools, this course empowers you to elevate your leadership, build resilient teams, and confidently tackle challenges. In addition, you will learn how to turn resistance into growth opportunities and develop relationships that drive professional and personal excellence.
Self-learning Course Outline
Self-learning Course Content
Understanding Emotional Intelligence
- What is the Emotional Intelligence Quotient (EQ)
- Intrapersonal & Interpersonal abilities
- Emotional Intelligence in the workplace
- Understanding Personality Differences for Creative Teamwork
- Removing barriers to teamwork through EQ
- Developing collaboration for managerial success
Develop your Emotional Skills
- Understanding EQ capabilities
- Recognizing one’s emotions and their impact
- Accurate self-assessment for personal growth
- Knowing one’s strengths & areas for improvement
- Self-confidence: a strong sense of one’s value and potential
- Developing reliability for corporate transformation
Applying your Emotional Skills
- Becoming aware of your emotional reactions
- Emotions and decision-making
- Idea generation and problem-solving
- Developing your emotional creativity
- Getting results through people
- Managing frustration at work
Emotionally Intelligent Manager
- Building high-performing teams
- Listening actively and sending persuasive messages
- Inspiring and leading individuals & teams
- Instituting and managing change
- Fostering relationships
- Creating synergy in teams
Leadership Strategies
- Evaluating your leadership approach
- Responsible Leadership for managing performance
- Value-based leadership for managing people
- Collaborating with others towards shared goals
- From delegation to empowerment
- Developing an action plan
