Communication and Time Management Skills for Administrative Professionals
Course Info
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Course Details
Introduction
Objective
Who should attend
Course Location
Modern office management is no longer confined to basic administrative tasks; it demands strategic thinking, people management, digital fluency, and a proactive approach to workplace efficiency. The Preparation Course for Certified Office Manager (COM) is designed to equip participants with the skills and confidence required to manage today’s dynamic office environments with clarity and competence.
Across five intensive days, this course covers the key competencies needed by successful office managers: planning and prioritisation, leadership and communication, team coordination, problem-solving, and cross-functional collaboration.
It also comes with some vital information in finance, HR, and customer service (all areas where practice managers are being asked to play a larger role). Whether you just want to develop a formal approach to your prior project experience, improve your manager’s toolkit, or are looking to take your knowledge to the next level, this course will provide workable frameworks, real world case studies, and hands-on learning you can take right back to your work to elevate performance and deliver clear value for your organization.
Course Outline
Communication Skills and Methodology
- Exploring the significance of communication and interpersonal skills at work
- Analyzing obstacles limiting effective communication in teams
- Methods to overcome workplace disputes and conflicts
- Strategies for self-confident communication and building work relationships
- Techniques for improving self-awareness in professional interactions
