IT Standards & Operational Excellence Training

Course Info

Length: 1 Week

City: Paris

Type: In Classroom

Available Dates

  • May-13-2024

    Paris

  • June-10-2024

    Paris

  • July-08-2024

    Paris

  • Aug-12-2024

    Paris

  • Sep-09-2024

    Paris

  • Oct-14-2024

    Paris

  • Nov-11-2024

    Paris

  • Dec-09-2024

    Paris

Dates in Other Venues

  • Apr-29-2024

    Dubai

  • May-06-2024

    Kuala Lumpur

  • May-06-2024

    Istanbul

  • May-13-2024

    Singapore

  • May-20-2024

    London

  • May-20-2024

    Amsterdam

  • May-27-2024

    Barcelona

  • May-27-2024

    Dubai

  • June-03-2024

    Kuala Lumpur

  • June-03-2024

    Istanbul

  • June-10-2024

    Singapore

  • June-17-2024

    London

  • June-17-2024

    Amsterdam

  • June-24-2024

    Barcelona

  • June-24-2024

    Dubai

  • July-01-2024

    Istanbul

  • July-01-2024

    Kuala Lumpur

  • July-08-2024

    Singapore

  • July-15-2024

    London

  • July-15-2024

    Amsterdam

  • July-22-2024

    Barcelona

  • July-29-2024

    Dubai

  • Aug-05-2024

    Istanbul

  • Aug-05-2024

    Kuala Lumpur

  • Aug-12-2024

    Singapore

  • Aug-19-2024

    London

  • Aug-19-2024

    Amsterdam

  • Aug-26-2024

    Barcelona

  • Aug-26-2024

    Dubai

  • Sep-02-2024

    Kuala Lumpur

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Singapore

  • Sep-16-2024

    Amsterdam

  • Sep-16-2024

    London

  • Sep-23-2024

    Barcelona

  • Sep-30-2024

    Dubai

  • Oct-07-2024

    Istanbul

  • Oct-07-2024

    Kuala Lumpur

  • Oct-14-2024

    Singapore

  • Oct-21-2024

    Amsterdam

  • Oct-21-2024

    London

  • Oct-28-2024

    Dubai

  • Oct-28-2024

    Barcelona

  • Nov-04-2024

    Kuala Lumpur

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-18-2024

    Amsterdam

  • Nov-18-2024

    London

  • Nov-25-2024

    Barcelona

  • Nov-25-2024

    Dubai

  • Dec-02-2024

    Kuala Lumpur

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Barcelona

  • Dec-30-2024

    Dubai

Course Details

Course Outline

5 days course

Introduction to IT Standards and Operational Excellence

 

  • Overview of IT Standards and Their Importance
  • Key IT Frameworks and Compliance Requirements
  • Principles of Operational Excellence in IT
  • Case Studies of Successful IT Standard Implementations
  • Interactive Discussion: Identifying IT Operational Challenges

Implementing IT Standards and Frameworks

  • Detailed Analysis of Popular IT Frameworks (e.g., ITIL, ISO/IEC 20000)
  • Steps for Implementing IT Standards in an Organization
  • Measuring and Monitoring IT Operational Performance
  • Workshop: Developing an IT Standards Implementation Plan
  • Group Activity: Role-Playing IT Standard Compliance Scenarios

Enhancing Operational Efficiency in IT

  • Strategies for Process Improvement and Efficiency
  • Tools and Techniques for IT Operations Management
  • Managing IT Resources and Budgets Effectively
  • Case Study Analysis: Transforming IT Operations
  • Hands-On Session: Utilizing IT Management Tools

Risk Management and Cybersecurity in IT Standards

 

  • Understanding IT Risks and How to Mitigate Them
  • The Role of IT Standards in Cybersecurity
  • Implementing Robust Security Measures in IT Operations
  • Group Discussion: Balancing Security and Operational Efficiency
  • Practical Exercise: Conducting an IT Risk Assessment

Aligning IT Standards with Business Goals

 

  • Integrating IT Standards into Business Strategy
  • Future Trends in IT Standards and Operational Excellence
  • Leveraging IT Standards for Competitive Advantage
  • Course Recap and Participant Feedback
  • Final Project: Presenting an IT Standards and Excellence Plan