Designing and Implementing a Performance Management System

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-24-2024

    Kuala Lumpur

  • July-29-2024

    Kuala Lumpur

  • Aug-26-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-28-2024

    Kuala Lumpur

  • Nov-25-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Amsterdam

  • June-17-2024

    London

  • June-24-2024

    Istanbul

  • July-01-2024

    Paris

  • July-01-2024

    Singapore

  • July-08-2024

    Dubai

  • July-08-2024

    Barcelona

  • July-15-2024

    London

  • July-15-2024

    Amsterdam

  • July-22-2024

    Paris

  • July-22-2024

    Istanbul

  • July-29-2024

    Singapore

  • Aug-05-2024

    Paris

  • Aug-05-2024

    Singapore

  • Aug-12-2024

    Dubai

  • Aug-12-2024

    Barcelona

  • Aug-19-2024

    Amsterdam

  • Aug-19-2024

    London

  • Aug-26-2024

    Istanbul

  • Sep-02-2024

    Singapore

  • Sep-02-2024

    Paris

  • Sep-09-2024

    Barcelona

  • Sep-09-2024

    Dubai

  • Sep-16-2024

    Amsterdam

  • Sep-16-2024

    London

  • Sep-23-2024

    Paris

  • Sep-23-2024

    Istanbul

  • Sep-30-2024

    Singapore

  • Oct-07-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Paris

  • Nov-04-2024

    Singapore

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    Paris

  • Dec-30-2024

    Singapore

Course Details

Course Outline

5 days course

 

The Role of Human Resources in Performance Management
 
  • Definition and Purpose of Performance Management
  • The Performance Management Cycle
  • Role of HR in Different Phases
  • Strategic and Administrative Role
  • Tangible and In-Tangible Responsibilities

 

An Overview of Performance Management Systems
 
  • Types of Performance Management Systems
    • Graphic Rating Scales
    • Behaviorally Anchored Rating Scales
    • Management By Objectives
    • Competency-Based
    • 360-Degree Feedback
  • Advantages and Disadvantages
  • Components and Building Blocks
  • Trends in Organizations
  • Uses and Applications of Performance Management Systems

 

Designing a Performance Management System
 
  • System Prerequisites
  • Developing Tangibles
  • Objectives
  • Key Performance Indicators
  • Targets
  • Defining Intangibles
  • Competencies
  • Values
  • Behavioral Indicators
  • Determining Weights and Percentage Score Ranges
  • Developing Performance Appraisal Templates

 

Ensuring a Successful Implementation
 
  • Pilot Implementation
  • Potential Pitfalls and Improvements
  • Marketing and Introducing the System Internally
  • System Support and Evaluation
  • Performance Management Operating Systems
  • Drafting Business Requirements

 

Coaching Managers and Employees
 
  • Coaching Managers on Developing Objectives
  • Structure of a Coaching Session
  • Structure of Appraisal Meetings
  • Build the personal case for coaching.
  • Establish some firm expectations.
  • Teach coaching skills and put them to practice.
  • Give a manager a coach.
  • Reward the best coaches with the best jobs.
  • Essential Coaching Skills / Qualities
  • Differences Between Training and Coaching
  • Coaching Styles Questionnaire
  • Questioning Skills

Course Video