Designing and Implementing a Performance Management System

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Oct-28-2024

    Kuala Lumpur

  • Nov-25-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

  • Jan-06-2025

    Kuala Lumpur

  • Feb-03-2025

    Kuala Lumpur

  • Mar-03-2025

    Kuala Lumpur

  • Apr-07-2025

    Kuala Lumpur

  • May-05-2025

    Kuala Lumpur

  • June-02-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-07-2025

    Kuala Lumpur

  • Aug-04-2025

    Kuala Lumpur

  • Sep-01-2025

    Kuala Lumpur

  • Sep-29-2025

    Kuala Lumpur

  • Oct-06-2025

    Kuala Lumpur

  • Nov-03-2025

    Kuala Lumpur

  • Dec-01-2025

    Kuala Lumpur

  • Dec-29-2025

    Kuala Lumpur

Dates in Other Venues

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Paris

  • Nov-04-2024

    Singapore

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    Paris

  • Dec-30-2024

    Singapore

  • Jan-06-2025

    Istanbul

  • Jan-13-2025

    Singapore

  • Jan-13-2025

    Paris

  • Jan-20-2025

    London

  • Jan-20-2025

    Amsterdam

  • Jan-27-2025

    Dubai

  • Jan-27-2025

    Barcelona

  • Feb-03-2025

    Istanbul

  • Feb-10-2025

    Singapore

  • Feb-10-2025

    Paris

  • Feb-17-2025

    London

  • Feb-17-2025

    Amsterdam

  • Feb-24-2025

    Dubai

  • Feb-24-2025

    Barcelona

  • Mar-03-2025

    Istanbul

  • Mar-10-2025

    Paris

  • Mar-10-2025

    Singapore

  • Mar-17-2025

    London

  • Mar-17-2025

    Amsterdam

  • Mar-24-2025

    Dubai

  • Mar-24-2025

    Barcelona

  • Apr-07-2025

    Istanbul

  • Apr-14-2025

    Singapore

  • Apr-14-2025

    Paris

  • Apr-21-2025

    London

  • Apr-21-2025

    Amsterdam

  • Apr-28-2025

    Dubai

  • Apr-28-2025

    Barcelona

  • May-05-2025

    Istanbul

  • May-12-2025

    Singapore

  • May-12-2025

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  • May-19-2025

    Amsterdam

  • May-19-2025

    London

  • May-26-2025

    Dubai

  • May-26-2025

    Barcelona

  • June-02-2025

    Istanbul

  • June-09-2025

    Singapore

  • June-09-2025

    Paris

  • June-16-2025

    Amsterdam

  • June-16-2025

    London

  • June-23-2025

    Barcelona

  • June-30-2025

    Dubai

  • June-30-2025

    Istanbul

  • July-07-2025

    Istanbul

  • July-14-2025

    Paris

  • July-14-2025

    Singapore

  • July-21-2025

    Amsterdam

  • July-21-2025

    London

  • July-28-2025

    Barcelona

  • July-28-2025

    Dubai

  • Aug-04-2025

    Istanbul

  • Aug-11-2025

    Paris

  • Aug-11-2025

    Singapore

  • Aug-18-2025

    Amsterdam

  • Aug-18-2025

    London

  • Aug-25-2025

    Dubai

  • Aug-25-2025

    Barcelona

  • Sep-01-2025

    Istanbul

  • Sep-08-2025

    Singapore

  • Sep-08-2025

    Paris

  • Sep-15-2025

    London

  • Sep-15-2025

    Amsterdam

  • Sep-22-2025

    Barcelona

  • Sep-29-2025

    Dubai

  • Sep-29-2025

    Istanbul

  • Oct-06-2025

    Istanbul

  • Oct-13-2025

    Paris

  • Oct-13-2025

    Singapore

  • Oct-20-2025

    Amsterdam

  • Oct-20-2025

    London

  • Oct-27-2025

    Dubai

  • Oct-27-2025

    Barcelona

  • Nov-03-2025

    Istanbul

  • Nov-10-2025

    Singapore

  • Nov-10-2025

    Paris

  • Nov-17-2025

    Amsterdam

  • Nov-17-2025

    London

  • Nov-24-2025

    Dubai

  • Nov-24-2025

    Barcelona

  • Dec-01-2025

    Istanbul

  • Dec-08-2025

    Paris

  • Dec-08-2025

    Singapore

  • Dec-15-2025

    London

  • Dec-15-2025

    Amsterdam

  • Dec-22-2025

    Barcelona

  • Dec-29-2025

    Istanbul

  • Dec-29-2025

    Dubai

Course Details

Course Outline

5 days course

 

The Role of Human Resources in Performance Management
 
  • Definition and Purpose of Performance Management
  • The Performance Management Cycle
  • Role of HR in Different Phases
  • Strategic and Administrative Role
  • Tangible and In-Tangible Responsibilities

 

An Overview of Performance Management Systems
 
  • Types of Performance Management Systems
    • Graphic Rating Scales
    • Behaviorally Anchored Rating Scales
    • Management By Objectives
    • Competency-Based
    • 360-Degree Feedback
  • Advantages and Disadvantages
  • Components and Building Blocks
  • Trends in Organizations
  • Uses and Applications of Performance Management Systems

 

Designing a Performance Management System
 
  • System Prerequisites
  • Developing Tangibles
  • Objectives
  • Key Performance Indicators
  • Targets
  • Defining Intangibles
  • Competencies
  • Values
  • Behavioral Indicators
  • Determining Weights and Percentage Score Ranges
  • Developing Performance Appraisal Templates

 

Ensuring a Successful Implementation
 
  • Pilot Implementation
  • Potential Pitfalls and Improvements
  • Marketing and Introducing the System Internally
  • System Support and Evaluation
  • Performance Management Operating Systems
  • Drafting Business Requirements

 

Coaching Managers and Employees
 
  • Coaching Managers on Developing Objectives
  • Structure of a Coaching Session
  • Structure of Appraisal Meetings
  • Build the personal case for coaching.
  • Establish some firm expectations.
  • Teach coaching skills and put them to practice.
  • Give a manager a coach.
  • Reward the best coaches with the best jobs.
  • Essential Coaching Skills / Qualities
  • Differences Between Training and Coaching
  • Coaching Styles Questionnaire
  • Questioning Skills

Course Video