Available Dates
July-29-2024
Kuala Lumpur
Aug-05-2024
Kuala Lumpur
Sep-02-2024
Kuala Lumpur
Sep-30-2024
Kuala Lumpur
Oct-07-2024
Kuala Lumpur
Nov-04-2024
Kuala Lumpur
Dec-02-2024
Kuala Lumpur
Dec-30-2024
Kuala Lumpur
Dates in Other Venues
July-29-2024
Istanbul
Aug-05-2024
Istanbul
Aug-12-2024
Barcelona
Aug-12-2024
Dubai
Aug-19-2024
Amsterdam
Aug-19-2024
London
Aug-26-2024
Paris
Sep-02-2024
Istanbul
Sep-09-2024
Barcelona
Sep-09-2024
Dubai
Sep-16-2024
London
Sep-16-2024
Amsterdam
Sep-23-2024
Paris
Sep-30-2024
Istanbul
Oct-07-2024
Istanbul
Oct-14-2024
Dubai
Oct-14-2024
Barcelona
Oct-21-2024
London
Oct-21-2024
Amsterdam
Oct-28-2024
Paris
Nov-04-2024
Istanbul
Nov-11-2024
Barcelona
Nov-11-2024
Dubai
Nov-18-2024
Amsterdam
Nov-18-2024
London
Nov-25-2024
Paris
Dec-02-2024
Istanbul
Dec-09-2024
Dubai
Dec-09-2024
Barcelona
Dec-16-2024
Amsterdam
Dec-16-2024
London
Dec-23-2024
Paris
Dec-30-2024
Istanbul
5 days course
Introduction to Performance Management
Introduction to Performance Management
Definition and Importance
Performance Management vs. Performance Appraisal
Performance Management Cycle
Planning, Monitoring, Reviewing, and Rewarding
Roles and Responsibilities
Manager’s Role
HR’s Role
Performance Management Systems
Components of an Effective System
Technology in Performance Management
Setting Performance Expectations and Goals
Setting SMART Goals
Specific, Measurable, Achievable, Relevant, Time-bound
Aligning Goals
Linking Individual Goals to Organizational Goals
Cascade Goals Throughout the Organization
Performance Expectations
Defining Clear and Measurable Expectations
Communicating Expectations Effectively
Tools and Techniques
Goal-Setting Frameworks
Performance Agreements
Monitoring and Measuring Performance
Monitoring Performance
Regular Check-Ins and Feedback
Real-Time Performance Monitoring Tools
Measuring Performance
Qualitative and Quantitative Metrics
Key Performance Indicators (KPIs)
Data Collection and Analysis
Gathering Performance Data
Analyzing and Interpreting Data
Performance Reviews
Conducting Effective Performance Reviews
Documentation and Record-Keeping
Feedback and Coaching
Providing Feedback
Types of Feedback: Positive, Constructive, Developmental
Feedback Models (e.g., SBI, GROW)
Effective Communication
Active Listening
Non-Verbal Communication
Coaching Techniques
Coaching Models (e.g., GROW, CLEAR)
Building a Coaching Culture
Handling Difficult Conversations
Addressing Underperformance
Conflict Resolution
Motivating and Engaging Employees
Employee Motivation
Theories of Motivation (e.g., Maslow, Herzberg)
Intrinsic vs. Extrinsic Motivation
Engagement Strategies
Creating an Engaging Work Environment
Employee Involvement and Empowerment
Rewards and Recognition
Types of Rewards
Designing a Recognition Program
Action Planning
Developing Personal Action Plans
Implementing Performance Management Best Practices