European Foundation for Quality Management (EFQM)

Excellence doesn’t happen by chance; it’s the result of deliberate, focused effort. The European Foundation for Quality Management (EFQM) course is designed for professionals who want to take that effort to the next level. Over five engaging days, you’ll explore a structured, practical approach to driving improvement across your organization.

This course offers more than just theory. You’ll get a hands-on introduction to the EFQM Excellence Model and learn how to apply it in real-world settings. From strategy and leadership to operations and results, you’ll discover how to evaluate your organization’s performance and identify where to improve, and how to do it in a way that lasts.

We’ll walk you through essential tools like the RADAR logic and the DMAIC methodology, helping you translate complex challenges into clear, actionable steps. You’ll also develop your own EFQM documentation, practice self-assessment techniques, and examine real case studies that show what excellence looks like in action.

Whether you’re preparing for EFQM recognition or simply want to build a stronger, more resilient organization, this course will equip you with the mindset and methods to lead with purpose and to keep improving long after the course ends.