Course Details
Course Outline
5 days course
Understanding Emotional Intelligence
- What is Emotional Intelligence Quotient (EQ)
- Intrapersonal & Interpersonal skills
- Emotional Intelligence in the workplace
- Understanding personality differences for Innovative Teamwork
- Removing blocks to teamwork through EQ
- Developing teamwork for managerial success
Develop your Emotional Skills
- Understanding EQ competencies
- Recognizing one’s emotions and their effects
- Accurate self-assessment for personal transformation
- Knowing one’s strengths & weaknesses
- Self-confidence: a strong sense of one’s worth and capabilities
- Developing trustworthiness for corporate transformation
Applying your Emotional Skills
- Becoming aware of your emotional expressions
- Emotions and decision making
- Idea generation and problem solving
- Develop your emotional imagination
- Getting things done through people
- Managing anger at work
Emotionally Intelligent Manager
- Building effective teams
- Listening openly and sending convincing messages
- Inspiring and guiding individuals & teams
- Instituting and managing change
- Nurturing relationships
- Creating synergy in teams
Leadership Strategies
- Assessing your leadership style
- Accountable Leadership for managing performance
- Value-based leadership to manage people
- Working with others towards shared goals
- From delegation to empowerment
- Developing an action plan
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