Preparation Course for Certified Office Manager (COM)
Course Info
Length:
Type:
Course Details
Introduction
Objective
Who should attend
Office management in this day and age is no longer just your run-of-the-mill admin work – it requires a level of strategic planning, people management, digital competence, and initiative if you want to make the office run efficiently. Certified Office Manager (COM) Prep Course The Certified Office Manager Prep Course is designed to provide participants with a solid knowledge base and the confidence to flourish in today’s challenging office environments.
This course covers the critical skills that are at the core of effective office management: Organizing and prioritizing, leadership and communications, coordination and teamwork, problem-solving, and working cross-functionally. It also introduces foundational knowledge in finance, HR, and customer service, areas where office managers increasingly play a pivotal role.
Whether you're looking to formalise your experience, sharpen your managerial approach, or prepare for COM certification, this course offers practical frameworks, real-world examples, and interactive learning that can be immediately applied to improve performance and add measurable value to your organisation.
Course Outline
Introduction to Office Manager Functions
- Understanding the importance of an office management position
- Exploring the core functions of office management:
- Task administration
- Resource allocation
- Workflow optimization
- Discussing skills essential for office managers
- Understanding the importance of streamlining processes for maximum efficiency
- Exploring the role of technology tools in enhancing office operations
- Discussing the importance of data security
