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In today’s competitive business environment, customers expect consistent quality, transparency, and continual improvement from the organisations they choose to work with. Meeting these expectations requires more than ad-hoc processes; it demands a structured, internationally recognised framework that ensures efficiency, compliance, and customer satisfaction. That’s where ISO 9001:2015 comes in.
The Quality Management System and ISO 9001:2015 training course by LPC Training provides participants with the knowledge and practical tools to design, implement, and sustain an effective quality management system (QMS). Over five intensive days, delegates will gain a deep understanding of the standard’s requirements, including the seven quality management principles, the Annex SL high-level structure, and the integration of risk-based thinking into everyday operations.
Through interactive sessions, case studies, and practical exercises, this programme equips professionals to not only achieve ISO 9001:2015 certification but also unlock real business value, from improving efficiency and reducing errors to enhancing customer confidence and driving continuous improvement. Whether your goal is compliance, operational excellence, or strengthening stakeholder trust, this course provides the foundation to make quality a driver of long-term success.
Introduction to ISO 9001:2015 Quality Management System (QMS)