Course Details
Course Outline
5 days course
What is facilitation?
- Facilitation vs. presenting training vs. team leader
- Team leaders as facilitators
- Types of facilitation
- What do facilitators do?
- Facilitation techniques
What is facilitation?
- Facilitation vs. presenting training vs. team leader
- Team leaders as facilitators
- Types of facilitation
- What do facilitators do?
- Facilitation techniques
Facilitator issues
- Meeting planning and coordination tips
- Set a productive group climate
- Establish ground rules
- Help team members to be productive
- Clarify group and leader functions
- How to select team leaders in your organization
- Deal with difficult and angry group members
Resources- Facilitation Tool Kit
- Give Directions
- Give feedback
- Ask questions to solicit information and gain different points of view
- Listen actively
Using group problem solving techniques
- Gaining consensus for decision making
- Overcoming common group problems
- Increase participation and commitment
- Practice
- Developing Your Action Plan
- Clarify to understand and focus
- Coach to correct mistakes
- Increase participation and commitment
- Use charting to generate discussion and verify understanding
- Co-facilitation issues
